Privacy Policy

Last Updated: June 2026

At JYUN, your privacy is important to us. We believe that trust is built through transparency, and we're committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your personal information.

By using our website or placing an order with JYUN, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with JYUN, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Shipping & Billing Address
PIN Code

Order Information

Products purchased
Order history
Payment status
Delivery details

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on the Website
Referral Source

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Remember your preferences
Measure website traffic
Personalize your shopping experience
Display relevant advertisements

You may disable cookies through your browser settings; however, some features of our website may not function as intended.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver products to your address
Send order confirmations and shipping updates
Respond to customer support requests
Process exchanges and refunds
Improve our products and website
Detect fraudulent or suspicious activities
Comply with legal and regulatory obligations

With your permission, we may also send:

New collection launches
Exclusive offers
Product recommendations
Marketing emails and SMS

You can unsubscribe from marketing communications at any time.

3. Payment Security

JYUN does not store your debit card, credit card, UPI PIN, or banking credentials.

All online payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

Your payment information is encrypted and handled directly by the payment provider.

4. Sharing Your Information

We value your privacy and do not sell or rent your personal information.

We may share limited information only with trusted partners who help us operate our business, including:

Shipping and logistics partners
Payment gateway providers
Technology service providers
Customer support platforms
Government authorities, where legally required

These partners receive only the information necessary to perform their services and are expected to protect your data.

5. Marketing Communications

If you choose to subscribe, we may send you:

Promotional emails
Product launches
Exclusive discounts
Brand updates

You may opt out at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Even if you opt out of marketing messages, you'll still receive important transactional emails related to your orders.

6. Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Maintain transaction records
Resolve disputes
Comply with legal and tax obligations

Once no longer required, your information is securely deleted or anonymized.

7. Data Security

Protecting your information is a priority for us.

We use reasonable administrative, technical, and organizational safeguards to protect your data against unauthorized access, misuse, alteration, or disclosure.

While no online system is completely secure, we continuously work to maintain appropriate security measures.

8. Your Rights

You may contact us at any time to:

Access your personal information
Correct inaccurate information
Update your contact details
Request deletion of your information (where legally permissible)
Withdraw consent for marketing communications

To exercise any of these rights, email us at hello@shopjyun.com.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

Once you leave the JYUN website, we are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before sharing any personal information.

10. Children's Privacy

Our website is intended for individuals who are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our business practices, legal requirements, or technological developments.

Any updates will be posted on this page with the revised "Last Updated" date.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us.

JYUN

📧 Email: hello@shopjyun.com

📞 Phone: +91 7042176265

📍 Location: Jaipur, Rajasthan, India

Customer Support Hours

Monday – Friday

10:00 AM – 6:00 PM IST

Your Trust Matters

At JYUN, privacy isn't just a legal requirement—it's part of the trust you place in us every time you choose our brand.

Thank you for shopping with JYUN.